Quality Customer Service: Third Edition (A Fifty Minute Series Book)

Type
Book
Authors
William B. Martin
 
ISBN 10
1560522038 
ISBN 13
9781560522034 
Category
Books  [ Browse Items ]
Publication Year
1995 
Publisher
Crisp Publications 
Pages
80 
Tags
Management & Leadership, Customer Relations 
Description
Teach employees how to transmit a positive attitude, identify customer needs, and cultivate repeat business. - from Amzon 
Number of Copies
1 
Accession‎ No Call No Availability
62   Yes

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